sys.online | est.2009 | serving AU / UK / CA / GLOBAL
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Frequently Asked Questions

Answers to common questions about our simulation models, delivery process, pricing, and PhD support services. Trusted by researchers at Melbourne, Sydney, Imperial, Oxford, Toronto, and Waterloo.

General

What domains do you cover? +
We cover Electrical, Electronics, Electromagnetics, Mechanical, Power Electronics, Control Systems, Signal Processing, Communication Systems, and Renewable Energy. Our team has expertise in MATLAB/Simulink, COMSOL, ANSYS HFSS, Maxwell, PSCAD, PLECS, CST Studio, and more.
How do I request a custom simulation model? +
Simply email us at info@matlabprojectscode.com or WhatsApp +91 83000 15425 with your requirements. Include your domain, specific problem statement, required tools, and deadline. We respond within 24 hours with a quote and timeline.
What tools do you specialize in? +
MATLAB R2024b, Simulink, ANSYS HFSS 2024, COMSOL 6.2, Maxwell 3D, PSCAD 5.0, PLECS 4.7, CST Studio 2024, Python 3.12, TensorFlow 2.16, CarSim, OPAL-RT, dSPACE.
Can I see a demo before ordering? +
Yes, we can provide a short video demonstration of similar models. For large OEM engagements, we offer a paid pilot project to demonstrate capabilities before full commitment.
How do you handle time zone differences? +
We operate across AU/UK/CA time zones and offer flexible meeting times. Our team is available for calls and support across all major time zones.

Delivery & Pricing

What is your typical delivery time? +
Standard projects: 5-10 business days. Complex PhD-level models: 10-15 business days. Rush orders can be delivered in 3-5 business days with a small surcharge. OEM bulk orders are scoped individually.
How much does a typical project cost? +
Pricing depends on complexity, tools required, and timeline. Undergraduate-level projects start from $150. Masters-level from $300. PhD research models from $500. OEM consulting is quoted per project. Contact us for a free quote.
What payment methods do you accept? +
We accept PayPal, bank transfer (Wire/ACH), Wise, and cryptocurrency (BTC, ETH). For Australian clients, we also accept AUD bank transfers. UK clients can pay via GBP transfer.

Customization

Can you customize an existing model? +
Absolutely. We can modify any of our existing models to match your specific requirements. Customization includes parameter changes, algorithm modifications, adding new features, or adapting for different operating conditions.
Do you provide source code or just the model file? +
We provide complete source code (.m files, .slx models), full documentation, parameter sheets, and video demonstrations. You get 100% ownership and full source access with no restrictions.
What if I need changes after delivery? +
We offer unlimited reasonable revisions within 30 days of delivery. Minor changes are free. Major scope changes may incur additional charges depending on complexity.

PhD Support

Can you help with PhD topic selection? +
Yes, our PhD Research service includes topic selection, proposal writing, literature review, methodology design, implementation, and publication support. We have assisted numerous PhD researchers across Australia, UK, Canada, and globally.
Which universities have your clients attended? +
Our PhD clients are from top universities including University of Melbourne, University of Sydney, UNSW, Imperial College London, University of Oxford, University of Toronto, University of Waterloo, and many more.
Do you help with paper publication? +
Yes, our Publication Support service covers journal selection, paper writing, figure preparation, and review response handling. We have helped clients publish in IEEE, Elsevier, Springer, and other top-tier journals.
Is my research kept confidential? +
Absolutely. We sign NDAs upon request. Your research data, models, and results are never shared with third parties. We also maintain strict internal confidentiality protocols.

OEM Services

Do you offer OEM licensing? +
Yes, we offer structured licensing programmes for automotive OEMs, defence contractors, and energy firms. Options include perpetual OEM licences, annual research subscriptions, and per-project licences. Contact us for an OEM brief.
What is included in OEM documentation? +
OEM deliveries include IEEE-style technical reports, complete parameter sheets, validation test reports, integration guides, and dedicated support channels. All documentation is ISO 9001 compliant.
Do you support ITAR/EAR compliance? +
Yes, we are ITAR-aware and understand EAR Category 3 requirements. We can structure deliverables and documentation to meet your compliance needs. Please discuss specific requirements with our team.
Can you integrate with our existing toolchain? +
Yes, our models can be delivered in formats compatible with dSPACE, OPAL-RT, Speedgoat, and other HIL platforms. We also support AUTOSAR-compliant code generation from Simulink.
Do you offer ongoing support? +
Yes, OEM clients get a dedicated support channel with 48-hour response time. We also offer monthly retainer arrangements for ongoing R&D support.

Still have questions?

Our team is ready to help. Reach out via email or WhatsApp.

@ info@matlabprojectscode.com WhatsApp
TRUST_MONITOR — ACTIVE
[ GUARANTEE ]

100% Original Work

Every model is built from scratch. No templates. No recycled code. Fully documented and traceable.

[ GUARANTEE ]

On-Time Delivery

We commit to deadlines. Most projects delivered within 5-10 business days. Rush orders available.

[ GUARANTEE ]

Unlimited Revisions

Not satisfied? We revise until your requirements are met. No additional charges for reasonable changes.

[ GUARANTEE ]

Full Source Access

You own the complete source code, parameter sheets, and technical documentation. No lock-in.

WhatsApp: +91 83000 15425